AzLytics
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Terms & Conditions

This document constitutes a Software License Agreement (the "Agreement") between Irha Technologies LLC, a Wyoming limited liability company doing business as AzLytics ("Provider", "we", or "us") and any natural or legal person wishing to use the Software (the "Client" or "You").

AzLytics has developed an eCommerce analytics platform enabling the Client to centralise data from multiple marketing and sales channels (including Shopify, Meta Ads, Google Ads, Pinterest Ads and Klaviyo), and to calculate and monitor Key Performance Indicators. The mere use of the Software constitutes acceptance by the Client of the entirety of the terms and conditions set forth herein.

The Software is currently provided free of charge. Should the Provider introduce paid plans in the future, the Client will be notified in advance and no charges will be applied without the Client's prior acceptance of a paid subscription.

Last updated: October 2026
Irha Technologies LLC · 30 N Gould St Ste R, Sheridan, WY 82801, USA

Articles

  1. Definitions
  2. Contractual Documents
  3. Purpose
  4. Duration
  5. Access & Availability
  6. User License
  7. Obligations of the Parties
  8. Support & Assistance
  9. Intellectual Property
  10. Termination
  11. Limitation of Liability
  12. Data Protection
  13. Force Majeure
  14. Confidentiality
  15. Future Pricing
  16. General Provisions

Article 1. Definitions

  • "Authorised Use": Refers to the authorised use of the License by the Client as defined in Article 6 of this Agreement.
  • "Connectors (or Data Connectors)": Application programming interfaces or integrations that enable the sourcing of data, such as Shopify, Meta Ads, Google Ads, Pinterest Ads, Klaviyo, and other eCommerce or marketing platforms. The list of available Connectors is accessible at azlytics.io.
  • "Data": All information created, acquired, aggregated, or archived by or for the Client, including personal data processed via the Software, as well as the results of processing carried out on the basis of such data. The Data is confidential and is the exclusive property of the Client.
  • "License": The license as described in Article 6 of this Agreement.
  • "Software": The Software described in the Preamble, including all new versions, updates and modifications that may be developed after the effective date of this Agreement. The Software is accessible through a web-based dashboard.
  • "Stores": A Shopify store as defined by a unique store URL. One brand may have multiple stores for multiple countries or regions served.
  • "Subscription Process": The online process enabling the Client to register for and access the Software.
  • "Support Assistance": Support provided by the Provider team with commercially reasonable efforts, through email or in-app chat.

Article 2. Contractual Documents

The rights and obligations of the Parties shall be governed by the provisions of this Agreement. This Agreement expresses the entire agreement of the Parties as to its purpose. It replaces any previous agreements, declarations, negotiations, commitments, communications, oral or written, or any general conditions of the Client or the Provider, regardless of the time or medium of their communication.

Any modification of this Agreement shall be the subject of a written amendment agreed by mutual consent between the Parties.

Article 3. Purpose

The purpose of this Agreement is to specify the terms and conditions under which the Provider makes available to the Client a License to use the Software.

Article 4. Duration

This Agreement takes effect upon the date the Client registers for an account and accepts these terms. The Agreement remains in effect for as long as the Client maintains an active account with the Software.

Either Party may terminate this Agreement at any time by providing written notice to the other Party. Upon termination, the Client's access to the Software will be revoked and any stored Client Data will be handled in accordance with Article 12.

Article 5. Access & Availability

The Software is currently provided free of charge. The Provider reserves the right to introduce paid plans or modify the scope of the free offering at any time, with reasonable prior notice to the Client.

The Provider grants the Client access to the Software on an "as is" and "as available" basis. The Provider shall use commercially reasonable efforts to maintain uptime and availability but does not guarantee uninterrupted or error-free access.

THE SOFTWARE IS PROVIDED WITHOUT ANY WARRANTY OF ANY KIND. THE PROVIDER DISCLAIMS ALL OBLIGATION AND LIABILITY FOR ANY HARM OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE CLIENT'S USE OF THE SOFTWARE, AND ANY DATA, CONFIGURATIONS, OR CUSTOMISATIONS MAY BE MODIFIED OR REMOVED AS THE PLATFORM EVOLVES.

Article 6. User License

Upon acceptance of this Agreement, the Provider grants the Client a non-exclusive, non-transferable right to use the Software in SaaS mode, 24/7 (except for planned maintenance or external outages beyond the Provider's control), for the duration of this Agreement.

The Software remains on the Provider's infrastructure; no copy is provided to the Client in any form or medium.

In this respect, the Client agrees to:

  1. Use the Software only for its own internal business needs, ensuring any authorised user complies with these terms.
  2. Not modify, transfer, or distribute the License; not correct errors on its own, disassemble, compile, decompile, reverse-engineer, or translate the Software; not separate any component from the Software or sublicense the Software.
  3. Make copies of the Software only to load, display, run, or store the object code as authorised.

Article 7. Obligations of the Parties

7.1. Obligations of the Provider

  • Make the Software available according to the terms of this Agreement.
  • Promptly inform the Client of any events that could compromise proper performance.
  • Maintain and update the Software as needed for proper functionality.

7.2. Client Cooperation

  • The Client shall cooperate actively and loyally, providing any elements or documents necessary for performance under this Agreement.
  • The Client shall comply with all applicable laws and regulations in connection with its use of the Software.

7.3. Non-Competitive Use

The Client agrees not to use the Software or any information derived from it for:

  • Developing, enhancing, or supporting a competing product or service.
  • Competitive analysis, benchmarking, or intelligence gathering.
  • Reverse-engineering the Software's features or functionality.

The Client represents and warrants that it is not a direct competitor of AzLytics, will not use the Software for competitive analysis or product development, and has truthfully disclosed its intended use of the Software.

Any violation of this section is a material breach of this Agreement. AzLytics may terminate services immediately upon discovery of competitive use and reserves the right to seek injunctive relief and damages.

Article 8. Support & Assistance

Technical support is provided via email or in-app chat. Support does not include installation services (e.g., module activation, configuration, training, consulting), which may require separate agreements.

Any error discovered by the Client that affects the Software shall be reported in writing to the Provider at hello@azlytics.io.

Article 9. Intellectual Property

The Provider owns all intellectual property rights relating to the Software (including accompanying documentation, updates, old/current/future versions, and any developments). No ownership rights transfer to the Client under this Agreement.

The Client shall not infringe the Provider's intellectual property rights nor:

  • Reproduce the Software in any form (except for a permitted backup).
  • Modify, represent, distribute, make available, or decompile the Software, except as legally required.
  • Sublicense or share the Software with third parties.

The Provider guarantees the Client peaceful enjoyment of the rights granted under this Agreement. The Provider shall defend the Client against any third-party claim alleging infringement, provided the Client: (a) notifies the Provider promptly; (b) permits the Provider sole authority to defend or settle; and (c) assists the Provider in any such defence.

If a court prohibits the use of the Software (in whole or part) due to an infringement claim, the Provider shall, within 3 (three) months, replace or modify the relevant portion to avoid infringement.

EXCEPT FOR THE ABOVE INTELLECTUAL PROPERTY PROVISIONS, THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND (EXPRESS OR IMPLIED). THE PROVIDER DOES NOT WARRANT THAT ACCESS OR USE WILL BE UNINTERRUPTED OR ERROR-FREE.

Article 10. Termination

Either Party may terminate this Agreement at any time by providing written notice to the other Party via email.

If a Party fails to perform a material obligation under this Agreement, the other Party may terminate by sending written notice. Termination takes effect only after a formal notice to cure remains unanswered for 15 (fifteen) business days.

Either Party may also terminate, without liability, via written notice if the other Party enters insolvency or liquidation proceedings, or if business operations cease for any reason.

Provisions on liability, intellectual property, non-solicitation, and confidentiality survive termination.

Article 11. Limitation of Liability

The Client is responsible for assessing whether the Software suits its needs. The Client acknowledges it received all necessary information before entering this Agreement. The Provider bears no liability if the Client cannot use the Software due to interconnection issues with Connectors or because of the Software's inadequacy for particular needs.

Analytics and insights from the Software are general guidance; the Client is solely responsible for business decisions made on the basis of such insights. The Provider is not liable for direct or indirect damages (e.g., lost profits, commercial disruption, lost data, brand harm) arising from the Client's use or inability to use the Software.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PROVIDER'S TOTAL LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED ONE HUNDRED US DOLLARS ($100). NEITHER PARTY SHALL BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THEIR POSSIBILITY.

Article 12. Data Protection

The Client's Data and databases, whether or not containing personal data, to which the Provider may have access in the performance of this Agreement, are the exclusive property of the Client. These Data are strictly confidential.

The Provider shall refrain from infringing the Client's property rights relating to the aforementioned Data and shall refrain from communicating them to third parties, reproducing them, or carrying out extractions (unless these operations are part of the services covered by this Agreement or following an express and prior request by the Client).

The Provider shall maintain and comply with adequate technical security measures to protect the Client's Data against any accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access, in particular when the processing involves the transmission of data over a network.

To the extent the Provider processes any Client Personal Data on behalf of the Client, the terms of the Data Processing Addendum shall apply. For further details on how we handle personal data, please refer to our Privacy Notice.

Article 13. Force Majeure

The Parties shall not be held liable for any breach of any of their obligations under this Agreement resulting from the occurrence of an event of force majeure, as defined by applicable law. In this case, the obligations of the Parties shall be suspended from the notification of this exonerating cause by one Party to the other until its termination.

To the extent that such circumstances continue for a period of more than 1 (one) month, the Parties agree to enter into discussions with a view to amending the terms of their respective commitments. If no agreement or alternative is possible, these commitments may then be terminated by the Party whose obligations are not affected by the event of force majeure, without damages, by simple written notification, without compensation or notice.

Article 14. Confidentiality

Each Party acknowledges that they will communicate to each other certain technical, commercial, financial or other information relating to their respective activities (the "Confidential Information"). In order to protect the confidentiality of such information, each Party agrees to:

  • Maintain the Confidential Information in absolute confidentiality and not disclose it to any third party without the prior written consent of the disclosing Party.
  • Use the Confidential Information only in the context of this Agreement.
  • Ensure that authorised persons to whom Confidential Information has been communicated are informed of the obligations under this Agreement.
  • Return, at the request of either Party, any Confidential Information in its possession, and destroy any copies thereof.

These obligations shall not apply to information which: has fallen into the public domain; was known by the receiving Party prior to disclosure; is required to be disclosed by applicable law or regulation; is legitimately obtained from a third party without breach of confidentiality; or is developed autonomously by the receiving Party.

This obligation of confidentiality applies for the entire duration of this Agreement and for a period of two (2) years upon expiry or termination.

The Provider will respond to data requests within 72 hours and you may ask for data to be permanently deleted, with written confirmation after it is completed.

Article 15. Future Pricing

The Software is currently offered free of charge. The Provider reserves the right to introduce paid subscription plans in the future. In the event that paid plans are introduced:

  • The Provider shall notify the Client at least 1 (one) day in advance of any changes that would result in charges to the Client.
  • No charges shall be applied to the Client's account without the Client's explicit acceptance of a paid plan.
  • The Client shall have the option to continue using any available free tier or to terminate the Agreement without penalty.

If and when paid plans are introduced, applicable pricing, billing terms, payment methods, and refund policies will be published at azlytics.io and communicated to the Client in writing.

Article 16. General Provisions

Transfer

No change in the legal form of either Party and/or in the capital structure of either Party, including change in corporate form, merger, takeover or change of control, may affect the performance of this Agreement.

No Waiver

The absence of sanction by one of the Parties of a breach of a provision of this Agreement or failure to comply with the time of performance of an obligation does not mean that it waives its right to sanction any prior or subsequent breach.

Severability

If any provision of this Agreement is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

Notifications

All notices required under this Agreement shall be in writing and delivered by email to the respective addresses provided by the Parties. The primary contact for the Provider is hello@azlytics.io.

Applicable Law and Dispute Resolution

This Agreement is governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles. Before any litigation is taken, the Parties shall seek, in good faith, to settle amicably their disputes within thirty (30) days of notification. If no amicable resolution is reached, disputes shall be submitted to the competent state or federal courts located in Sheridan County, Wyoming.

Contact

AzLytics · Irha Technologies LLC
30 N Gould St Ste R, Sheridan, WY 82801, USA
hello@azlytics.io

For privacy-related enquiries, please also refer to our Privacy Notice.

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